What if my files are not uploading to the order messages?

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Last Updated: Aug 13, 2018 1:30am

What's happening: You are having trouble attaching files to order messages for your writer.

Answer: If you are experiencing issues uploading files to order messages, it could be that too many files are being uploaded at once or that the file you are uploading is too large.

If you are attaching multiple files, try uploading them in separate messages. If that still does not work or if it is just one large file, you can visit UploadFiles and copy the link to your writer in an order message. You can also visit GoFile to upload multiple files, large or small, and copy that link into an order message for your writer.

If none of these solutions work for you, please feel free to contact Client Success team for one-on-one assistance.