System status—Everything seems to be operational.

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USA Support Phone Number - Ultius +1 (800) 405-2972

International support numbers

USA Support Phone Number - UltiusUSA
+1 (800) 405-2972Toll-free +1 (702) 979-7365Local/SMS
Canada Support Phone Number - UltiusCAN
+1 (800) 597-3941Toll-free
Australia Support Phone Number - UltiusAUS
+1 (800) 764-195Toll-free
United Kingdom Support Phone Number - UltiusGBR
+0 (808) 134-9867Toll-free

Why is a writer not available in the requested writer form?

What's happening: You are trying to request a writer, but the order form tells you that they are not available and you would like to know why.

Answer: A requested writer may be shown as unavailable for a number of reasons. These are the most common reasons:

  • They are no longer an Ultius writer.
  • They are taking time away and have set their account to vacation mode.
  • They have too many orders to work on and the system won’t allow them to take any more.
  • You blocked the writer after a previous order.
  • The writer blocked you after a previous order.

If you would like to know more, you may contact our Client Success team and they can look into a specific writer’s status for you.