How do I change my dial-in PIN?

Details: Last Updated: Jul 6, 2018 11:31am

What's happening: You are trying to change the four digit dial-in PIN associated with your Ultius account (what is the dial-in PIN?).

Answer: To change your dial-in PIN, you will have to edit your profile and select a new PIN.

Open the web browser on your computer.
Navigate to https://my.ultius.com and log in using your email address and password.
From the main menu, click Profile.
Click Edit Profile on the bottom of your screen.
Update the value for the Dial-in PIN field with your new code.
Click Update at the bottom of the screen once you are done.

Open the Ultius app from your Android phone or tablet.
Tap the Menu icon on the top-left.
From the drawer menu, select Settings.
Tap the Change PIN Code field.
Click the blue Change PIN button.
For security purposes, enter your current password and click Submit.
Update the values for the PIN fields with your new code.
Click Submit at the bottom of the screen once you are done.

You have now successfully changed your dial-in PIN. Please remember that you will have to have this PIN in order to speak with our support team about your orders.