System status—Everything seems to be operational.

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Made in USA · 24/7 Support Live Chat
USA Support Phone Number - Ultius +1 (800) 405-2972

International support numbers

USA Support Phone Number - UltiusUSA
+1 (800) 405-2972Toll-free +1 (702) 979-7365Local/SMS
Canada Support Phone Number - UltiusCAN
+1 (800) 597-3941Toll-free
Australia Support Phone Number - UltiusAUS
+1 (800) 764-195Toll-free
United Kingdom Support Phone Number - UltiusGBR
+0 (808) 134-9867Toll-free

Incident Reports

Read about site downtime incidents, how we responded, and what we did to make sure we improve general reliability.

 

Public disclosure of uptime statistics

Ultius discloses uptime statistics for the public site and client portal publicly for everyone to see. Check our external public status page by visiting isultiusdown.com.

 

2019

 

July 2, 2019

  • Cloudflare Outage

    From approximately 6:44 AM PST to 7:12 AM PST Cloudflare experienced an outage which caused users to get 502 Bad Gateway errors when trying to access the site.

2018

 

May 14, 2018

  • Page loading problems

    From 11:45 AM PST to 12:02 PM PST users from North America experienced degraded performance (slow load times) and 500 errors.

2017

 

Hooray! No incidents to report in 2017.

2016

 

March 4 - 6, 2016

  • Extended site downtime - DDoS attack

    From the morning of March 4 to the early morning of March 6 we suffered a heavy Distributed Denial of Service (DDoS) attack that brought down the Writer Portal (and public website) entirely.

2015

 

Hooray! No incidents to report in 2015.

2014

 

Hooray! No incidents to report in 2014.

 

Feedback Quick links

If you see a bug on the site use the quick links below to submit a report—just choose the location.

Client portal bug Public site bug

Public status page