Release Notes

January 16, 2024

• Automatic draft check via originality.ai

  Client, Writer and Admin users can see originality score of uploaded draft.

November 15, 2023

• Code refactoring in com_users module.

  Perfromance and security improvements in client/writer profile editing. Clean up Joomla dependencies in profile management.

October 9, 2023

• Order form

  Can't remove attachment in client order form

July 6, 2023

• Partner site notification appearing on orders

  Fixing the UI glitch that is causing the partner site notification to appear on orders.

July 6, 2023

• Place order button, validation status mismatch

  Minor order form validation bug

• Math limitations popup on order page

  Restore functionality to the order page that explains math limitations to clients.

August 4, 2022

• Client Expired Card Fix

  Fixed an issue that caused clients to be unable to update expired cards for express pay.

May 25, 2022

• Order form subject warning wasn't displayed

April 25, 2022

• Extend revision deadline date calculation issue.

April 25, 2022

• Client Deadline Extended Past Writer

  Fixed an issue that could cause the client deadline when extended to be later than writer deadline.

April 19, 2022

• Price Calculator improvements

March 29, 2022

• Credit card payment error not displayed

February 28, 2022

• Extend Revision Deadline

  It is possible to extend revision deadline. It works same way as for orders.

February 14, 2022

• Admin Upgrades Pages Update

  We added the ability for order details to update dynamically when page upgrades are paid.

December 3, 2021

• Message Timestamps Fix

  Fixed an issue where Invalid Date would appear in place of time stamps for writers and clients.

November 2, 2021

• Upload files to new orders for all order types

October 20, 2021

• File Upload Status

  We've upgraded the file upload feature to display file upload progress.

August 31, 2021

• Reworked release notes

  Automatic compilation and history of release notes for all users. All notes come directly from a release.

February 17, 2021

• Order Upgrades Message to Client

  We added a short message that confirms payment was received on all upgrades.

February 3, 2021

• Blog Item Fix

  We fixed a minor issue with some content not being displayed properly on the blog.

January 27, 2021

• Order Upgrades Enhancements

  We've fixed a number of issues and made a number of improvements to Order Upgrades.

January 15, 2021

• Citation Style Changes

  We made some changes to the available APA citation styles that are selectable on the order form.

• APA Style Selection

  We changed the generic APA style selection on the site into APA 7th and APA 6th selections.

January 8, 2021

• Order Upgrades

  We've changed the way we send invoices for orders, when an admin informs you that an invoice is necessary to complete your order to your specifications, you'll see an upgrades tab with the information related to the changes and are able to pay the invoice directly through our site.

• Facebook Login Enhancements

  We made enhancements to Facebook logins for clients.

January 6, 2021

• File Storage Failure

  We fixed an issue that could cause a file storage error when uploading a file.

January 5, 2021

• Minor Site Upgrades

  We deployed some minor site upgrades.

September 5, 2019

• Mobile Payment Page Fixes

  We fixed some issues with mobile payment pages that could cause the screen to break.

• 404 Page Errors

  We fixed an issue that could cause users to encounter a 404 page.

August 26, 2019

• Order Form URL fix

  We fixed an issue with the order form not properly populating with some specific URL parameters.

August 16, 2019

• Invalid Token Error Fix

  We fixed an issue that could cause users to get stuck on a blank page with just the text "Invalid Token".

August 2, 2019

• New Login Page Display Fix

  We fixed an issue that displayed (current) on the my.ultius.com login page next to support desk.

June 29, 2019

• Archived Order View

  We've added a new view for archived orders, and removed all archived orders from other views.

• Editing Order Files Disappearing

  We fixed a rare issue that could cause files uploaded with editing orders to disappear.

June 27, 2019

• Revision Request Losing Files Fix

  We fixed a rare issue that could cause a revision request to lose the files you uploaded with the request.

June 26, 2019

• Requesting Reassignment

  We implemented a new feature that allows you to request reassignment on orders with some limitations.

June 24, 2019

• File Download Upgrades

  We made major upgrades to the way files are uploaded and downloaded site-wide.

June 15, 2019

• Archived Orders

  We've archived all orders from before December 31, 2014, if you need a final draft from one of these archived orders, please contact support for assistance.

June 7, 2019

• Order Form Enhancements

  We made some upgrades to the order form to enhance your experience on the site.

May 4, 2019

• Math Limitations Popup

  We've added a popup for Finance and Information Technology orders that lets you know that orders that require significant math may need to be cancelled.

February 7, 2019

• Search for Ultius.com

  We've significantly upgraded our site search feature that you can find here https://my.ultius.com/search.html. This enhanced search helps you find blogs, glossary entries, help section articles, resources, service pages and more.

  Our search page can again be found here: https://www.ultius.com/search.html.

January 16, 2019

• Rate your writer

  We've added an option for you to rate your writer on completed orders. You can find this option on every completed order (even if you've already rated that writer before.) Please be aware each rating is permanent, and you will be unable to change it later.

December 10, 2018

• Order Details Disappearing

  We've fixed a rare bug that could cause order details to disappear. On the off-chance that you encounter this bug again, please submit a bug report https://ults.co/clientbgform.

November 19, 2018

• Manual Deadline Extensions

  We've added a way for you to extend the deadline on your order, in cases where you might have more time to complete an order. This new feature is completely optional but should prove useful if you'd like to provide your writer with more time to complete your order.

  Please Note: this feature does not effect the pricing of your order and we do not provide refunds based on the extended time you add.

November 3, 2018

• Minor bug fixes for ExpressPay

  We made some minor tweaks to checkout by adding more credit/debit card years to the expiration date, using new payment method image icons, and making speed improvements so that your checkout experience is even faster.

November 1, 2018

• Checkout using ExpressPay

  We've implemented ExpressPay (saved payment cards) as the default payment method when placing orders through the web interface. ExpressPay (by default) allows you to conveniently and securely go through the checkout process without entering your card information again. You can also add new saved payment methods from the checkout process. Finally, remember that Ultius does not store your card data, we simply pass it on to our processors.

October 15, 2018

• Search for Support Desk

  We've built a faster way to find answers to your questions. Introducing Power Search: with this feature you can easily find filtered answers sorted by category for a variety of topics. Check it out by clicking here. https://my.ultius.com/support/search

September 21, 2018

• Save payment methods using ExpressPay

  We're working on a secure way to make payments across our site easier and faster with this new feature. You are now able to save a card to your profile during checkout, or through your profile, for faster checkout on future orders. We'll be implementing ExpressPay as the default payment method for you to use in the coming weeks.

• Minor payment page bug fixes

  We've fixed a number of issues on the payment/checkout page, including updating the credit card month field with numbered months.

September 12, 2018

• Saved payment methods in your profile (ExpressPay)

  Introducing ExpressPay. You can now save a credit card to your profile, which can be used for a faster checkout experience and many other features we have coming in the near future.

September 10, 2018

• My Writers page request writer fix

  Previously, the "Request Writer" button on the "My Writers" page would bring the user to the order form and not select the appropriate writer. We've fixed the issue so you should be able to request your writer of choice through the "My Writers" page.

September 2, 2018

• Public site header overhaul

  We've improved the appearance of the header of our site and introduced a number of smaller features along with this. This overhaul allows current discounts to be more easily accessible, site status updates, and other information to be communicated more easily to you. This update includes a number of interface upgrades we hope you like!

September 1, 2018

• Various messaging fixes

  We've made many adjustments to messages to clean up the interface and ensure that you are taken to the messaging interface by default when viewing an order.

June 28, 2018

• Application speed enhancements (zoom zoom)

  In this 'under the hood' release, we improved the general speed and page load times of various views in your client portal.

June 24, 2018

• New support options on mobile menus

  We rearranged some of the menu items in the drawer menu on mobile and tablet devices, giving you more convenient support options.

June 20, 2018

• Introducing Support Desk

  We overhauled the Ultius customer support experience by launching Support Desk—a portal dedicated to helping you find answers quickly and conveniently. Check out what's new:

  • A knowledge base loaded with common questions and answers.
  • More contact options conveniently organized in a single page (including international phone numbers).
  • Publication of website and app release notes.
  • A new theme (interface) we are calling Material, inspired by Google's Material Design principles.

  We reinvented how we do support and look forward to your feedback to make your experience even better.